Customer policies
Shipping, Warranty & Returns
Review the shipping, warranty and return terms that apply to SOHO ProLab orders.
Shipping
Free Shipping
Shipping eligibility, carrier, handling and destination-specific terms are confirmed with the order.
Contact SOHO ProLab if you need shipping terms for a specific destination or order.
Warranty
30-Day Warranty
Warranty coverage, exclusions and remedy are confirmed with the order and applicable product terms.
Returns
30-Day Returns
Return eligibility, authorization, condition requirements and any applicable exclusions are confirmed under the order terms.